Your privacy is our priority. This document clearly explains how mb88 collects, uses, stores, and protects your personal data as a player on our platform.
Six key commitments we guarantee in protecting your personal data
All data transmitted between your device and mb88 servers is protected by 256-bit SSL encryption — the same technology used by major banks in Malaysia. No third party can read or intercept your information in transit.
Your personal data is stored in data centres protected by strict physical and digital access controls. All data at rest is encrypted and accessible only by authorised personnel with a legitimate and verified need.
Mb88 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you — not as a commodity of our business.
You have the full right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will process your request within the legally stipulated timeframe.
Mb88 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and related regulations. All data processing is carried out on a lawful basis and for clearly stated purposes.
You may opt out of receiving any marketing communications from mb88 at any time. Every promotional email we send includes a clear and easy-to-use unsubscribe option.
Important Note: By using the mb88 platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read this document carefully and contact us if you have any questions.
Mb88 ("we", "our platform") takes privacy seriously and is fully committed to protecting each player's personal data. This Privacy Policy describes our data collection and management practices in connection with the use of the website mb88.cx and all related services.
This document was prepared in accordance with Malaysia Personal Data Protection Act 2010 (PDPA) and form part of the agreement between you and mb88, together with our Terms and Conditions. By registering an account or continuing to use the mb88 platform, you acknowledge that you have read and understood this policy.
If you disagree with any part of this Privacy Policy, please discontinue use of our platform and contact us for assistance with closing your account if needed.
Mb88 collects several types of information from you depending on how you interact with our platform. Below are the categories of data we collect, along with specific examples:
| Data Category | Examples of Information | Data Collection Sources |
|---|---|---|
| Identity Data | Full name, date of birth, identification number (MyKad/passport) | Registration form, KYC process |
| Contact Data | Email address, mobile number, mailing address | Account registration, profile updates |
| Financial Data | Bank account details, e-wallet numbers, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Server logs, cookies, analytics |
| Activity Data | Game history, betting records, login activity | Mb88 platform systems |
| Communication Data | Live chat records, support emails, feedback | Interactions with the support team |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as health information, religious beliefs, or political views unless specifically required by law.
The data we collect is used solely for the purpose of operating the mb88 platform and enhancing your experience as a player. The following are the primary purposes for which data is used:
mb88 does not use your data to make automated decisions that have a material impact on you without appropriate human review.
Under Malaysia's PDPA 2010 and applicable international standards, all processing of personal data by mb88 is carried out on the basis of one or more of the following valid legal grounds:
If you wish to know the specific legal basis for any particular processing activity, you may direct your enquiry to our Data Privacy Officer through the channels stated in the final section of this document.
Mb88 shares your personal data only in limited and controlled circumstances. We do not sell your data to anyone. Data sharing occurs only in the following situations:
All third parties working with mb88 are required to comply with strict data protection standards and are prohibited from using your data for any purpose other than what is specified in their service agreement with us.
mb88 has no control over the privacy policies of third-party websites. If you access other websites through any links, please review their respective privacy policies separately.
Mb88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the mb88 platform and your overall gaming experience.
The security of your data is a responsibility we take extremely seriously. mb88 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Technical security measures we have implemented:
Data retention period: mb88 retains your personal data for as long as necessary to fulfil the purposes stated in this policy and to comply with legal requirements. Generally, active account data is retained throughout the account's active period and for up to seven years after account closure to meet financial regulatory and legal obligations.
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of a security incident involving your data, we will notify you within the timeframe required by law.
Under Malaysia's PDPA 2010, you have several important rights regarding your personal data held by mb88. We fully respect these rights and will process every request promptly:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of inaccurate or incomplete data in our records.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may request that we restrict how we process your data under certain circumstances.
You may request that we transfer your data in a machine-readable format to you or another party.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the rights above, please contact our Data Privacy Officer. We will respond to your request within 21 business days. Some requests may require additional identity verification before we can process them.
The mb88 platform is exclusively for adult users aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we find that we have inadvertently collected data from an individual under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on our platform, please contact us immediately so that appropriate action can be taken.
Mb88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any material changes will be communicated to you via:
The "Updated" date at the top of this document indicates the date of the latest revision. Continued use of the mb88 platform after any amendment takes effect constitutes your acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account before the amendment comes into force.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the mb88 Data Privacy Officer through the following channels:
Privacy Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week via the live chat button on the mb88 platform
We are committed to responding to all privacy enquiries within 7 working days. For more complex complaints or those requiring investigation, we will keep you informed of progress within the stipulated timeframe.
You also have the right to lodge a complaint with Malaysia Department of Personal Data Protection (JPDP) if you believe that mb88's processing of your personal data violates the provisions of PDPA 2010.
Join over 500,000 Malaysian players who trust mb88 as a safe, fair online entertainment platform that respects every member's privacy.
256-bit SSL Encryption • PDPA 2010 Compliant • Age 18+ only