Mb88 Terms and Conditions — Platform Rules & Policies

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and mb88, which operates the online entertainment platform at mb88.cx. This document governs your access to and use of all services, games, promotions, and other features provided by mb88.

By accessing the mb88 website, clicking the "Register" button, depositing funds, or using any of our services, you expressly and implicitly accept all terms contained herein, along with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

These Terms are a living document that may be updated from time to time. It is the user's responsibility to review any changes. Continued use of the mb88 platform after any changes are published constitutes acceptance of the updated terms.

2Member Eligibility

To register and use mb88 services, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above on the date of registration
• Not residing in a region or country that restricts online betting activities
• Possess the legal capacity to enter into a binding agreement
• Have not previously had an mb88 account terminated for a terms violation
• Play in a personal capacity and not on behalf of any third party
• Deposit funds from legitimate and lawful sources

3Account Registration

Each player is only permitted to register and hold one active account on the mb88 platform only. Holding multiple accounts under the same individual — whether using different names, phone numbers, email addresses, or payment methods — is a serious violation of these terms.

During registration, you are required to provide accurate, complete, and current information, including your full name as on your identity card, an active Malaysian mobile number, and a valid email address. False or inaccurate information provided during registration may result in account closure and cancellation of all winnings.

Identity verification (KYC) is mandatory before your first withdrawal. Documents that may be requested include:

• Copy of Malaysian identity card (MyKad) or passport
• Recent bank statement (not older than 3 months)
• Screenshot or proof of the payment method used for deposit

Mb88 reserves the right to decline any registration application without providing a reason. Our decision in such matters is final.

4Deposits and Withdrawals

Mb88 supports a wide range of Malaysian local payment methods, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are conducted in Malaysian Ringgit (MYR) with no currency conversion.

Deposit Policy:

• The minimum deposit is MYR 20 for most payment methods
• All deposits must be made using an account or method registered in your own name
• Third-party deposits are not accepted and will be returned (minus processing fees where applicable)
• Successful deposits are typically credited to your account within 1–5 minutes

Withdrawal Policy:

• The minimum withdrawal is MYR 50
• Withdrawals must be made to the same payment method used for the deposit
• Approved withdrawals are processed within 15 minutes to 24 hours
• Mb88 reserves the right to request additional KYC verification before approving withdrawals above a certain limit
• Any withdrawal attempt before the bonus rollover requirement is met will result in the cancellation of the bonus and associated winnings

5Bonuses and Promotions

Mb88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and special promotions for specific events. Each promotion has its own specific terms that must be read and understood before acceptance.

General terms applicable to all mb88 bonuses:

• Each bonus may only be claimed once per member, per household, per IP address, and per payment method
• Rollover requirements must be fully met before any withdrawal can be made
• Mb88 reserves the right to void any bonus suspected of being obtained through fraud or abuse
• Bonuses are non-transferable to other members
• Mb88 reserves the right to modify, suspend, or terminate any promotion at any time with or without prior notice.
• Any attempt to exploit the bonus system through hedging techniques or other methods deemed abusive will result in bonus cancellation and possible account closure

6Wagering Rules

All games on the mb88 platform — including sports betting, Live Casino, Slots, Fish Shooting Games, and table games — are subject to the specific rules of each game published in the help or game guide section of our platform.

General rules applicable to all types of wagering on mb88:

• All confirmed and accepted bets are final and cannot be cancelled
• Mb88 reserves the right to void bets in the event of a technical error, system failure, or inaccurate pricing information
• Any disputed game outcome will be resolved based on mb88 system records, which are considered final
• Any bets placed during an internet connection disruption are entirely the player's responsibility
• The use of bots, automation software, or any unauthorised means to gain an advantage in games is strictly prohibited

For sports betting, if an event is postponed by more than 12 hours from its originally scheduled time, all related bets will be refunded to players unless otherwise stated in the relevant market rules.

7Account Security

You are solely responsible for maintaining the confidentiality of your mb88 account password and login credentials. mb88 will not be held liable for any losses arising from unauthorised access resulting from your own negligence in securing your account.

• Do not share your account password with anyone, including family members
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols
• Log out of your account after every session, especially on public devices
• Report any suspicious activity on your account to the mb88 support team immediately
• Mb88 will never ask for your password via email, live chat, or phone.

Mb88 supports two-factor authentication (2FA) as an additional security layer, which you are encouraged to enable. Our platform also monitors unusual login activity and will notify you if a login from a new device or location is detected.

8Account Closure and Suspension

Mb88 reserves the right to suspend or close any account at any time for the following reasons without prior notice:

• Violation of any part of these Terms and Conditions
• Fraud, identity theft, or unauthorized use of financial information
• Abuse of bonus or promotion systems
• Multiple account ownership
• Attempting to hack, manipulate, or damage mb88 systems
• Providing false information during the registration or KYC process
• Inappropriate or harmful conduct toward staff or other users

If you wish to voluntarily close your account, please contact our support team via live chat. Before closure, ensure all pending withdrawals have been processed and no outstanding rollover requirements remain.

9Privacy and Data Protection

Mb88 is committed to protecting the privacy and personal data of all members. The collection, use, and storage of your data is carried out in accordance with our Privacy Policy, which forms part of this agreement.

In summary, mb88 collects and uses your data for the following purposes:

• Identity verification and account processing
• Financial transaction processing
• Compliance with legal and regulatory requirements
• Service improvement and user experience enhancement
• Account and promotional communications (with your consent)

All data is stored on secure servers with encryption at rest and in transit. mb88 does not sell or rent your personal data to any third party for marketing purposes. For more information, please refer to Privacy Policy our complete policy.

10Responsible Gaming

Mb88 is fully committed to responsible gaming practices and dedicated to helping players maintain control over their gaming habits. We believe that gambling should remain a form of entertainment and not be seen as a source of income or a way to resolve financial difficulties.

Responsible gaming tools available to all mb88 members include:

• Deposit limits — set daily, weekly, or monthly deposit limits
• Betting limits — limit the amount wagered within a set time period
• Self-exclusion break — suspend your account for a period of 24 hours to 6 months
• Self-exclusion — permanently close the account for players who require it
• Reality check — periodic reminders about your gaming session duration

If you or someone you know shows signs of a gambling problem, please visit the Responsible Gaming us for support resources and further information.

11Liability Limits

To the extent permitted by applicable law, mb88 and its affiliates shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of our platform, including but not limited to:

• Service disruptions due to system maintenance or technical failures beyond our control
• Losses resulting from unauthorised access to your account due to your own negligence
• Unfavourable game outcomes — all games use a certified random number generator (RNG)
• Delays in deposit or withdrawal processing caused by third parties such as banks or payment providers

Mb88's liability under any circumstances shall not exceed the total amount you deposited in the 30 days prior to the relevant claim arising.

12Terms Amendment

Mb88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Any material changes will be communicated to members via their registered email or a prominent notice on the website at least 7 days before taking effect, unless the changes are required immediately for legal or security reasons.

It is your responsibility to review these terms periodically. The "Updated" date at the top of this document indicates when these terms were last modified. Your continued use of the mb88 platform after any amendments take effect constitutes your acceptance of the updated terms.

If you have any questions regarding these Terms and Conditions, please contact our support team, available 24 hours a day, 7 days a week.